Skeptical Customer Questions & Warm, Reassuring Answers
Q1. “Are your candles really non-toxic and safe to burn around kids and pets?”
A: Yes. Our candles are made from a natural coconut wax blend with premium fragrance and essential oils. They’re free from phthalates, parabens, and toxins, making them safer to burn in your home.
Q2. “Do your scents actually fill a room, or are they weak?”
A: Our candles are crafted for strong scent throw without being overwhelming. Because we use high-quality oils and carefully tested ratios, you’ll notice the fragrance filling your space evenly.
Q3. “How long do your candles actually burn?”
A: On average, our 5 oz candles burn up to 35 hours and our 9 oz candles burn up to 50 hours—when burned properly with wick trimming and care.
Q4. “What makes your candles worth the price?”
A: Each candle is hand-poured in small batches, using a sustainable coconut wax blend and premium oils. You’re paying for clean ingredients, artistry, and a candle made with love and intention—not just another mass-produced product.
Q5. “Do you offer samples or smaller sizes before I commit to a full candle?”
A: Yes, we offer 5 oz sizes so you can experience a scent before upgrading to a larger jar. We’re also exploring curated sample sets soon.
Q6. “What if I don’t like the scent when it arrives?”
A: We get it—choosing scents online can be tricky. While we don’t accept returns on burned candles, we do work with customers to make things right. Reach out and we’ll do our best to ensure you’re satisfied.
Q7. “How long will shipping take, and is it reliable?”
A: Orders are typically processed within 3–5 business days and shipped via trusted carriers. You’ll receive tracking information so you can follow your package every step of the way.
Q8. “Can I find these candles in local shops, or only online?”
A: Right now, our candles are primarily available online, but we’re building partnerships with boutiques and gift shops so you can experience them in person too.
Frequently asked Question
1. What makes Open Mind Kreation candles unique?
Each of our candles is hand-poured using an all-natural coconut wax blend, infused with premium fragrance and essential oils, and completely free from harmful chemicals. Every scent tells a story—from the rich sophistication of Mahogany Queen to the relaxed vibe of Lazy Days—crafted to elevate your space and spark creativity.
2. When was Open Mind Kreation founded?
Founded in 2022 by Damion in Spartanburg, South Carolina, our Black-owned brand was born from the belief that fragrance can transform moments and ignite inspiration.
3. What fragrances are available, and how can I browse them?
Explore our signature collections including Mahogany Queen, Lazy Days, Pumpkin Soufflé, Black Joy, Ubuntu Essence, Diaspora Dreams, Melanin Magic, and more. Sizes range from 5 oz to 9 oz, with prices typically in the $20–$27 range.
4. Where can I find inspiration and tips for enjoying my candles?
Head to our blog for candle-making tips, scent inspiration, and soulful lifestyle content. Recent posts include “Choosing the Perfect Natural Fragrance Candle” (6 days ago) and “Transform Your Space with Aromatherapy Candles”
5. What are your best sellers?
Our most-loved candles include Mahogany Queen and Lazy Days in both 5 oz and 9 oz sizes, available at $20 and $27 respectively—and currently featured with a 10% discount.
6. How can I stay updated on new arrivals and promotions?
Join our newsletter—just enter your email on the site—to be the first to discover new collections and insider news. You can also follow us on Instagram, Facebook, and YouTube.
7. Where are you located and how can I contact you?
We are based in Spartanburg, SC 29301. For questions or concerns, you can reach us at damions@openmindkreation.com or call 864-216-1845
8. How do I purchase a candle, and what payment methods are accepted?
Simply browse by category—Home Scents, Body Fragrances, or Best Sellers—select your candle, and check out securely via your preferred method (e.g., MasterCard, Visa, AmEx, PayPal, Apple Pay).
9. What are your shipping and return policies?
For details on shipping timelines, costs, and returns, please see our Shipping Policy, Refund Policy, and Terms & Conditions linked in the footer.
10. Do you offer custom or limited-edition candles?
While this isn’t currently specified on the website, it’s a unique service worth offering. If you're interested in custom orders or limited editions, feel free to message us directly—we’d love to bring your vision to life.
Haters’ Questions & Savage-but-Professional Answers
Q1. “Why are your candles so expensive when I can buy one at Walmart for $5?”
A: If you’re looking for the cheapest option, Walmart has you covered. But if you’re looking for clean, hand-poured candles made with premium wax and oils, designed to elevate your space without harmful chemicals, that’s what Open Mind Kreation delivers. It’s quality over quantity—always.
Q2. “What makes you different? Candles are candles.”
A: A candle is more than melted wax with a wick—it’s energy, mood, and intention. Our scents are crafted to tell a story and spark emotion. If that doesn’t sound different to you, then we’re probably not the candles for you.
Q3. “Why should I buy from you when Bath & Body Works has deals all the time?”
A: Bath & Body Works sells mass-produced candles with fillers and chemicals. We create small-batch, natural candles with care and intention. Supporting us means you’re supporting a Black-owned small business, not a billion-dollar corporation.
Q4. “Do your candles even last? I bet they burn out fast.”
A: Wrong guess. Our coconut wax blend burns cleaner and longer than paraffin candles, with an average burn time of 35–50 hours depending on the size. Longevity is built into the craft.
Q5. “Oh, another candle business? Don’t we have enough of those already?”
A: There’s always room for more light in the world. What we offer isn’t just another candle—it’s a story, a vibe, and an experience you won’t find in a generic jar.
Q6. “You’re just trying to jump on a trend.”
A: We’re not here for trends—we’re here for legacy. Our brand is rooted in culture, creativity, and inspiration. Candles are our medium; storytelling is our purpose.
