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TERMS & CONDITIONS

Last Updated: May 1,2025

Welcome to Open Mind Kreation! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to abide by these terms. If you do not agree, please do not use our services.

1. General Information

Open Mind Kreation specializes in hand-poured candles made from an all-natural coconut wax blend, infused with premium fragrance oils and essential oils. We are committed to providing high-quality products and excellent customer service.

2. Use of Our Website

  • You must be at least 18 years old or have permission from a guardian to use our website.

  • You agree to provide accurate, current, and complete information when making purchases or creating an account.

  • Unauthorized use of our website or its content is prohibited.

3. Product Information & Orders

  • We make every effort to display product descriptions, pricing, and availability accurately. However, errors may occur, and we reserve the right to correct them.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices and availability of products are subject to change without notice.

4. Payment & Billing

  • We accept various payment methods, including credit/debit cards and other secure payment options.

  • By providing payment information, you represent that you have the legal right to use the selected payment method.

  • We reserve the right to refuse or cancel any transaction if fraudulent activity is suspected.

5. Shipping & Delivery

  • Shipping times and costs vary depending on your location and selected shipping method.

  • We are not responsible for delays or damages caused by shipping carriers.

  • If an item is lost or damaged during transit, please contact us for assistance.

6. Returns & Refunds

  • We accept returns and offer refunds or exchanges within 5 days of purchase, provided the product is unused and in its original packaging.

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • To initiate a return, please contact our customer service team at damions@openmindkreation.com.

7. Intellectual Property

  • All content on this website, including text, images, logos, and product descriptions, is the property of Open Mind Kreation and may not be used without permission.

  • You may not reproduce, distribute, or modify any content without our written consent.

8. Limitation of Liability

  • Open Mind Kreation is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

  • We do not guarantee that our website will be error-free, secure, or uninterrupted.

9. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] for details on data collection and use.

10. Changes to These Terms

  • We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date.

  • Your continued use of our website after changes are posted constitutes acceptance of the new terms.

11. Governing Law

These terms shall be governed and interpreted according to the laws of the United States. Any disputes shall be resolved in the courts of the United States.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Open Mind Kreation
damions@openmindkreation.com

Thank you for choosing Open Mind Kreation!

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